Growing by Design

Designing for Social Anxiety: Lead with Trust in the New Normal

Designing for Social Anxiety: Lead with Trust in the New Normal

The world is opening back up but uncertainty prevails. It is lingering, like a powerful undercurrent. Research by McKinsey indicates uncertainty is at a 35 year high and describes uncertainty as ‘toxic’ to the economy. Not surprising really. The World Health...

Before and After

Before and After

There are many Befores and Afters in our life. For me it was college, marriage, kids, P&G, 9/11, my daughter's leukemia diagnosis.  In each case, I was profoundly changed by the event that created the before and after. I was changed. How I approached challenges,...

Advertising, like so many things, all depends…

Advertising, like so many things, all depends…

Is advertising good or bad? People love to hate on ads--saying they don't watch them, skipping over them with their DVR. Ads are defamed as an annoyance to many. Clearly this is the argument that advertising is bad. Yet, as a marketer, I have seen the power of...

The Leader’s Voice in Design Thinking

The Leader’s Voice in Design Thinking

 Which is more important–the consumer’s voice or the leader’s voice in creating a transformative Design Thinking experience? It is not an either or choice as both are essential. The Consumer Voice is essential in developing empathy and co-creating for her/his needs...

Shiny Objects and Patina Wisdom

Shiny Objects and Patina Wisdom

It’s the season of glitter and shine. The beauty grabs our gaze. We like new, shiny things. It’s true in our personal and business lives. We are drawn to the shiny object and its promise. There is a different kind of beauty in the world too; the wisdom...

In Our Own Way

In Our Own Way

I have been struck recently how often the challenges we face in our work and lives are self created.  In essence, we are in our own way. We can overcomplicate the issue We can be willing to hold onto assumptions that do not help us We can be unwilling to be...

Operator Error!

Design Thinking is... What is Design Thinking--good or bad? a useful approach or a waste of time? innovative or preserving the status quo? I hate to do it again but it's all in the AND, not the OR. Design Thinking is good and bad, useful and a waste of time,...

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