Which is more important–the consumer’s voice or the leader’s voice in creating a transformative Design Thinking experience? It is not an either or choice as both are essential. The Consumer Voice is essential in developing empathy and co-creating for her/his needs...
Have you ever questioned yourself and wondered…”Is it just me? Am I making this up?” It doesn’t happen all that often; but sometimes in this world of design thinking, or human centered design as it is often referred, I find myself scratching my...
We live in a complex world. Interdependent like never before. Flat. Volatile. The US Military coined it as VUCA–volatile, uncertain, complex and ambiguous. True in world powers. True in business. Sometimes I hear people longing for the good old days when...
Provocative. Engaging. Stimulating. Shop14 was a great experience. While I was one of the speakers, I think I enjoyed the learning experience even more. Some interesting things to ponder. “The phone is the new storefront” Imagine how differently you...
I have been on a college tour with my daughter over spring break and design thinking even showed itself in this context. At one college, they were quite proud of their new classroom design which included round tables on wheels, walls that were white boards with dry...
