Before and After

Before and After

There are many Befores and Afters in our life. For me it was college, marriage, kids, P&G, 9/11, my daughter’s leukemia diagnosis.  In each case, I was profoundly changed by the event that created the before and after. I was changed. How I approached...
The Leader’s Voice in Design Thinking

The Leader’s Voice in Design Thinking

 Which is more important–the consumer’s voice or the leader’s voice in creating a transformative Design Thinking experience? It is not an either or choice as both are essential. The Consumer Voice is essential in developing empathy and co-creating for her/his needs...
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