A key aspect of design thinking is the concept of iterating. When I first mention “iterating to learn” to people, their initial reaction is “I don’t have time.” Iterating is confused with repetition. Iterating is actually an accelerator,...
Where has downtime gone? Recently I considered this question as I was watching a young mom walking her baby in a stroller with one hand and on her iPhone with the other–multi-tasking versus just being with her child. I hate to admit it; but I have been guilty of...
Provocative. Engaging. Stimulating. Shop14 was a great experience. While I was one of the speakers, I think I enjoyed the learning experience even more. Some interesting things to ponder. “The phone is the new storefront” Imagine how differently you...
What is the value of design? Have you asked that question? Or been asked it? Hard to answer, isn’t it? We have many such questions: What is the value of an education? What is the value of having a family? It is hard to answer in a deductive, objective manner a...
Tomorrow I am speaking at the SHOP conference at the University of Arkansas on Design Thinking. I will be joined by many executives from the retail industry, including Wal-Mart, as we explore Retail Innovation. I am excited. I think the Retail Industry overall is...
