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Oh! The Strategist and the Tactician Should Be Friends!

(Sung to the tune of “Oh! The Farmer and the Cow-man Should Be Friends” from the musical Oklahoma!) Oh! The Strategist and the Tactician should be friends! Oh! The Strategist and the Tactician should be friends! One likes to imagine the f’ture now,...

The Arc of Innovation

They did what? Yogurt from a Fashion Magazine? Salty Snacks launching a Lemonade? Lighters extending into Perfume? Toothpaste launches Frozen Foods?  How does innovation like this make it out the door? I think it happens more often than we like to admit.  We convince...
Just Yell LOUDER!!! (I don’t think so!)

Just Yell LOUDER!!! (I don’t think so!)

“If John doesn’t listen to you the first time, you just have to keep going back to be heard and yell louder!” Advice from one experienced traveling businessman to his younger colleague as I travelled behind them in the queue for security at the...

Is design thinking strategic or tactical? YES!

Is design thinking strategic or tactical? The answer is YES. It all depends on how you use it as to whether or not it is strategic or tactical.  The most common use of design thinking is to solve a tangible, specific problem with a specific solution.  Usually this...
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