“If John doesn’t listen to you the first time, you just have to keep going back to be heard and yell louder!” Advice from one experienced traveling businessman to his younger colleague as I travelled behind them in the queue for security at the...
Some clues on how to be successful in business, sports, human centered design, life…. C.O.G. B.C.D. E + R = O As 2016 begins, I have been reflecting on these letters of the alphabet to consider how to engage in this year of discovery, growth and joy. I thought...
The Purist, the Pragmatic and the Principled…(walk into a bar? No…this is not the start of a bad joke). There are two primary stances in design thinking—Purists and Pragmatics. The Purist believes that design thinking must be done perfectly every time, with all...
It is all about the “AND” today in business.You have to consider your target audience as consumers AND peopleYou need your employees to bring their subject matter expertise AND their humanity to their workYou need to resolve business challenges without the...
Have you ever questioned yourself and wondered…”Is it just me? Am I making this up?” It doesn’t happen all that often; but sometimes in this world of design thinking, or human centered design as it is often referred, I find myself scratching my...