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Shop Talk! Insights from SHOP14

Provocative. Engaging. Stimulating.  Shop14 was a great experience.  While I was one of the speakers, I think I enjoyed the learning experience even more.  Some interesting things to ponder. “The phone is the new storefront” Imagine how differently you...

Talking SHOP

Tomorrow I am speaking at the SHOP conference at the University of Arkansas on Design Thinking.  I will be joined by many executives from the retail industry, including Wal-Mart, as we explore Retail Innovation.  I am excited. I think the Retail Industry overall is...

Crossing the Chasm

There is a great divide between creating/imagining a new idea or invention and crossing over to launching it as a successful innovation in the marketplace.  One way this divide can manifest is between the innovation team and the commercialization team in a large...

The Dilemma: how to create innovation in an established business

Recently I was conducting a training on innovation at a client and was bombarded with questions about how to create innovations in an established business.  These were important questions which many people share.  In his book, The Innovator’s Dilemma, Clayton...
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