The toughest question to answer in Design Thinking is how to PROVE in ADVANCE that it is yielding the right direction; the same is true for a start up idea. I can answer those questions over time, in hindsight, but it is anyone’s guess projecting forward on any...
Crowd Sourcing is all the rage. Loans, venture capital, logos, they are all capable of being sourced from strangers, thanks to the power of technology. It is enticing. Yet, crowds are collections of invisible, unseen people who don’t know each other. They...
Last week I traveled to Providence, Rhode Island to spend a couple of days at BIF9 with “innovation junkies” to share stories about Innovation. It was thought provoking and inspirational. Over the next several weeks, my blogs will be inspired by these...
Leaders today need additional skills for the changing world they face. The tools of the 20th century are incomplete when you consider the speed of the flat world and the vexing challenges we confront. I think there are 3 key tools for leaders to add into their...
I love Tire Discounters. How can that be? It’s simple — Tire Discounters has empathy for me: They greet me with respect and have a comfortable waiting room. Often they provide immediate service, even without an appointment. They know that I only want the best...
