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“I am not a {fill in the blank}”

“I am not a __________________” “I don’t know how to do _______” “We can’t do__________________” Listen around you. You can hear these statements coming out of mouths old and young.  I think it is a shame.  People...

Shop Talk! Insights from SHOP14

Provocative. Engaging. Stimulating.  Shop14 was a great experience.  While I was one of the speakers, I think I enjoyed the learning experience even more.  Some interesting things to ponder. “The phone is the new storefront” Imagine how differently you...

What is the value of design?

What is the value of design? Have you asked that question? Or been asked it? Hard to answer, isn’t it? We have many such questions: What is the value of an education? What is the value of having a family? It is hard to answer in a deductive, objective manner a...

Talking SHOP

Tomorrow I am speaking at the SHOP conference at the University of Arkansas on Design Thinking.  I will be joined by many executives from the retail industry, including Wal-Mart, as we explore Retail Innovation.  I am excited. I think the Retail Industry overall is...
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