The world is opening back up but uncertainty prevails. It is lingering, like a powerful undercurrent. Research by McKinsey indicates uncertainty is at a 35 year high and describes uncertainty as ‘toxic’ to the economy. Not surprising really. The World Health...
There are many Befores and Afters in our life. For me it was college, marriage, kids, P&G, 9/11, my daughter’s leukemia diagnosis. In each case, I was profoundly changed by the event that created the before and after. I was changed. How I approached...
Are you fearless at work? Or do you hold back, protect yourself from exposure? How about your organization more broadly? I am often struck how organization’s ability to innovate, to collaborate, or to drive the business is hindered by the conditions in which...
Which is more important–the consumer’s voice or the leader’s voice in creating a transformative Design Thinking experience? It is not an either or choice as both are essential. The Consumer Voice is essential in developing empathy and co-creating for her/his needs...
What is your go to? When you have an idea or a recommendation to make are you likely to site a study with data or tell a story? Business often runs on analytical studies, statistics, significant difference. It helps us feel like we are foolproof in our actions. But...
